txtNation, leaders in global premium rate billing services, are pleased to announce that they have today been nominated for the prestigious telecommunications STAR awards that focus on excellence in support, recognising high performance in the field of customer services. txtNation Continues to provide first rate customer support to its clients and their endusers in Germany.
The awards provide a unique opportunity for organisations to benchmark their performance alongside other organisations in their sector, give a mark of quality to their organisation as well as learning from others in their sector.
The Telecoms STAR Awards for Support Practices recognise businesses that have developed, implemented, and benchmarked the most innovative and efficient processes for service and support delivery. Companies seeking this award must pass through a rigorous assessment by a select industry committee, providing specific baseline data, a detailed description of the process, performance metrics, returns and benefits, and other information about what makes their best practice unique.
The Awards are independently evaluated using an international set of criteria designed to showcase best practice.
Michael Whelan, Director at txtNation, says ‘It’s great to see our focus on support has been recognised. It’s great not just to showcase our technologies to clients, but also equally important is support. The level of support we provide has helped many companies become more competitive and sustainable. We believe the future competitiveness of our clients business lies in providing a key point of difference, starting with solid support.’
txtNation has recently added further features to the already well established txtNation SD, Support and Development platform, which allows for online ticketing, live chat, phone and email support for clients that use the multi-award winning Premium SMS and Mobile Billing services.
The Telecom STAR Awards for Best Support winners will be announced in Las Vegas, June 16th, 2010.
About txtNation
txtNation is an outstanding multi award-winning solutions provider across sms billing, content and mobile messaging platforms. Focusing on sophisticated, ease-of-use solutions designed and supported by knowledgeable technical and customer support teams, txtNation have consistently proved itself one of the most efficient and cost effective messaging, billing and content providers in the business. txtNation’s global reach means that we can facilitate mobile messaging services and products via the SMS Gateway across North America, Europe, Australia and Africa. txtNation has developed strong partnerships with many major industry leaders to ensure our solutions are compatible, well-connected and adequately secure. txtNation have well over 7000 clients large and small on every continent who are already experiencing the outstanding advantages which txtNation has to offer. txtNation’s products and services increase customer acquisition, improve loyalty and build trusted brands and awareness through direct, personal, easy, and immediate communications.
You can find out more about txtNation, its premium SMS solutions, and Support by visiting http://www.txtnation.com/about/call, emailing sales@txtnation.com or calling +44 (0)1752273491. Latest news can be found on txtNation’s blog at http://blog.txtnation.com. Support can be found online by visiting http://sd.txtnation.com.
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Friday, 19 February 2010
Thursday, 28 January 2010
German towns use SMS to control street lights.
Some German towns have begun using SMS to control their streetlights. This results in large energy cost savings. The system automatically turns streetlights off, and requires citizens to send an SMS to a central number to turn on specific streetlights for up to 60 minutes.
In one particular town, the system has resulted in a annual saving of over 4000 EUR. Other cities in Germany are trailing a similar system that uses a consumer’s mobile credits to pay for the lighting. Streetlight time is priced the same as mobile minutes, so that citizens can get an hour of light for the same price as an hour of phone calls.
About txtNation
txtNation is an award-winning provider of billing, content and mobile messaging solutions.
Our focus on flexible solutions, intelligently supported, has made us one of the most trusted providers in the business.
Our established connections to the world's mobile network operators, and our ability to source new connections on your behalf, means we help your business at prices that fit every budget.
We have developed strong partnerships with industry to ensure our solutions are saleable, well-connected and secure.
txtNation is an established registered company owned and operated privately in the United Kingdom, with an excellent history of innovation and support for business.
You can find out more about txtNation and the services we offer at www.txtnation.com or by emailing sales@txtnation.com or calling +44 (0)1752273491.
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In one particular town, the system has resulted in a annual saving of over 4000 EUR. Other cities in Germany are trailing a similar system that uses a consumer’s mobile credits to pay for the lighting. Streetlight time is priced the same as mobile minutes, so that citizens can get an hour of light for the same price as an hour of phone calls.
About txtNation
txtNation is an award-winning provider of billing, content and mobile messaging solutions.
Our focus on flexible solutions, intelligently supported, has made us one of the most trusted providers in the business.
Our established connections to the world's mobile network operators, and our ability to source new connections on your behalf, means we help your business at prices that fit every budget.
We have developed strong partnerships with industry to ensure our solutions are saleable, well-connected and secure.
txtNation is an established registered company owned and operated privately in the United Kingdom, with an excellent history of innovation and support for business.
You can find out more about txtNation and the services we offer at www.txtnation.com or by emailing sales@txtnation.com or calling +44 (0)1752273491.
Follow us on Twitter
Follow us on Facebook.
Thursday, 21 August 2008
SMS Lighting up Germany
A town in Germany is testing a new mobile SMS application. Many towns turn off their steet lamps at 11pm to conserve energy, although its not the best idea for pedestrians one town in particular has saved 50.000 euros a year. The mobile application means that towns in Germany can still save energy and get home safely in the dark.
This new service is called Dial4light it means pedestrians can send an SMS to the GSM Modem in the junction box of the streetlight. This mobile application is currently being tested with the public and is yet to be tried on emergency services who could illuniminate the scene, taxi drivers could light the path for their passengers and joggers who could turn on the floodlights at the sports field.
Learn More: http://www.m-bill.net/coverage/sms/premium/europe/germany
This new service is called Dial4light it means pedestrians can send an SMS to the GSM Modem in the junction box of the streetlight. This mobile application is currently being tested with the public and is yet to be tried on emergency services who could illuniminate the scene, taxi drivers could light the path for their passengers and joggers who could turn on the floodlights at the sports field.
Learn More: http://www.m-bill.net/coverage/sms/premium/europe/germany
Wednesday, 20 August 2008
German SMS Growing Rapidly
SMS stands for Short Message Service a special digital text service for wireless phones. Although it’s neither a German word nor a German idea, the Germans have taken to SMS in greater numbers than any other country. So far, about three-quarters of a million German mobile phone users have become SMS fans and an entire SMS-industry has popped up in Germany over the past few years.
There are SMS Web sites in various languages that provide both free and fee-based SMS services, allowing customers to send a text message of up to 160 characters that displays on the screen of a wireless phone. Typing on most cell phones is a rather awkward task, these online SMSs, particularly in Germany, have become popular by offering ready made messages that can be sent via the Internet with just a few key clicks. European wireless phone users do not pay for incoming calls or messages; the caller pays. A typical SMS costs from 10 to 20 euro cents. But the real solution may be spoken SMS: Samsung has released a cell phone for Cingular that can send text messages from speech!
Learn More: http://www.m-bill.net/coverage/sms/premium/europe/germany
There are SMS Web sites in various languages that provide both free and fee-based SMS services, allowing customers to send a text message of up to 160 characters that displays on the screen of a wireless phone. Typing on most cell phones is a rather awkward task, these online SMSs, particularly in Germany, have become popular by offering ready made messages that can be sent via the Internet with just a few key clicks. European wireless phone users do not pay for incoming calls or messages; the caller pays. A typical SMS costs from 10 to 20 euro cents. But the real solution may be spoken SMS: Samsung has released a cell phone for Cingular that can send text messages from speech!
Learn More: http://www.m-bill.net/coverage/sms/premium/europe/germany
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